Accessibility Statement
Last updated
Our commitment
Oakstead Tree & Property Care wants everyone to be able to use this website. That includes people who use screen readers, keyboards, screen magnifiers or voice control.
Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AAA wherever it is achievable. Level AA is the minimum for every page.
What we have done
Every page has a Skip to content link, one main heading, and section headings in a logical order.
Links, buttons and form fields show a clear outline when you move to them with a keyboard.
Photos that carry information have text descriptions of what they show. Decorative or repeated photos, such as those on service cards, are hidden from screen readers.
Abbreviations are marked up with their full form wherever they appear, so browsers and screen readers can show it, and the main ones are also spelled out in the text. For example, ISA is the International Society of Arboriculture, TRAQ is the Tree Risk Assessment Qualification, and ANSI A300 is the tree care standard of the American National Standards Institute. Many technical terms are explained in plain words where they first appear.
Service and category pages include an In plain words summary written in short sentences and everyday words. The privacy policy starts with a Privacy in brief summary.
The request form lets you review your details and change them before you send them.
Animations are reduced when your device asks for reduced motion.
The page language is set to Canadian English, so screen readers can pronounce words correctly.
Optional cookies stay off until you choose. Rejecting them is as easy as accepting them.
Known exceptions
A few Level AAA requirements are not fully met, or do not apply to this website. Each one is listed below with the reason.
- 3.1.5 Reading Level (Level AAA)
- Some pages explain specialised technical or regulatory topics, such as tree risk assessments, arborist reports, tree permits and privacy law. Their main text needs more than a lower secondary school reading level. Service and category pages have an In plain words summary, the privacy policy has a Privacy in brief summary, and key terms and abbreviations are explained where they first appear.
- 1.2.6 Sign Language (Prerecorded) (Level AAA)
- Not applicable. This website has no video or audio content.
- 3.3.6 Error Prevention (All) (Level AAA)
- The review step on the request form needs JavaScript. Without JavaScript, the form sends your request straight away. Your details are still checked when they reach us, and you can call (250) 888-9222 to change your request.
Tell us about a problem
If any part of this website is hard to use, please let us know. Tell us which page you were on and what went wrong.
Call us at (250) 888-9222.
You can also send us a message through the request form on our Get a Quote page (/quote/). In the message box, say that you are reporting an accessibility problem.
About this statement
This statement covers the website at oakstead.ca. It was last updated on November 8, 2026.
Need help using this website?
If something on this website does not work for you, call us and tell us which page you were on. You can also visit our contact page.
Call (250) 888-9222